Average Reviews:
(More customer reviews)In the age of pressboard and particle wood, it's rare to find solid wood furniture that's affordable for average incomes. But this is the real deal...I received the desk in a timely fashion, in excellent condition, with very easy assembly (just had to screw on the legs), and it looks just as gorgeous as the photo.
I ended up having to email customer service about the file rods, which seemed too long to insert without scratching the wood. They responded promptly and courteously with a specific person to call. WThat person, Richard, was very friendly and patient and talked me through the process of trying to remove the drawer. When my ignorance won out, Richard very kindly offered to send different rods that might be easier for me to insert. Imagine that...he wasn't responding to a defect in the product, but to my own personal difficulty with assembly!
A couple things to note...the hand carved pulls are a bit shallow for my tastes, but they function fine. Also, the dividers in the drop down section are not part of the actual desk, but a separate part. In all, this is a great statement piece that's worth every penny in quality and functionality, with exceptional customer service to boot.
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